Foundations of Service Quality
Customer satisfaction leads to positive reviews, brand loyalty, returning clients, and more business through word-of-mouth. Your front-line employees are vital in this process – whether their service meets or exceeds customer expectations impacts your bottom line.
Grow their knowledge and skills in customer service with go2HR’s SuperHost Foundations of Service Quality, a comprehensive, practical introduction to the principles of providing a quality service experience, ideal for employees entering the workforce for the first time or after a significant break, or who may be fairly new in a front-line, customer-facing role.
Our upcoming class takes place on: [course and registration details]
Learn more about SuperHost on go2HR’s website and hear from industry professionals how SuperHost benefits your business.